Data Center Power Failure - Compute Instance & Platform service disruption

Resolved·Full outage

All services have been fully restored. The outage lasted many hours due to a data center power failure and subsequent control plane recovery issues.

Full report: https://docs.strettch.com/s/8c3854ed-ce12-4ac9-b7ee-c25a39c77569

Tue, Dec 16, 2025, 06:00 AM

(2 months ago)

·

Affected components

Dec 16, 2025, 04:10 AM

06:00 AM

Platform

SC Compute

Monitoring

Billing

Updates

Resolved

All services have been fully restored. The outage lasted many hours due to a data center power failure and subsequent control plane recovery issues.

Full report: https://docs.strettch.com/s/8c3854ed-ce12-4ac9-b7ee-c25a39c77569

Tue, Dec 16, 2025, 06:00 AM

Monitoring

Control plane and routing issues have been resolved. Recovery commands are being issued to progressively restore compute instances.

We are monitoring progress.

Tue, Dec 16, 2025, 05:30 AM(30 minutes earlier)

Identified

A total power failure at our upstream data center caused the outage.

Power has been restored, but services are not recovering automatically.

Our team is working on manual restoration.

Tue, Dec 16, 2025, 04:45 AM(45 minutes earlier)

Investigating

Compute instances and platform services are currently unavailable.

We are investigating the cause.

Tue, Dec 16, 2025, 04:10 AM(35 minutes earlier)